product recall management

Managing Product Recalls with Efficiency and Care

Product recalls can be a significant challenge for businesses, creating logistical, regulatory, and environmental hurdles. Whether due to public safety concerns, defective products, or expired items, businesses need an efficient way to manage these returns while ensuring compliance and minimizing environmental impact. g2’s comprehensive product recall program ensures that recalled products are handled responsibly, adhering to industry standards and environmental best practices. With our tailored solutions, you can streamline the recall process and mitigate risks to your brand and bottom line.

TYPES OF PRODUCTS COVERED

  • Personal Care Items
  • Medical and Pharmaceutical Products
  • Defective or Damaged Products
  • Expired or Out-of-Spec Products
  • Safety or Hazardous Product Recalls
  • Food and Beverage Products
  • Electronics and Appliances

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WHY CHOOSE OUR PRODUCT RECALL PROGRAM?

 

  • Efficiency and Speed: Our streamlined processes allow for quick and efficient management of product recalls, reducing downtime and helping you maintain customer trust.
  • Compliance with Regulations: We ensure that your recall program meets the legal and regulatory requirements, from hazardous material management to consumer safety laws, helping you avoid costly fines and penalties.
  • Data Tracking and Reporting: Our system provides full transparency with detailed data collection and reporting, so you can track the status of your recall, ensuring accountability and compliance at every step.
  • Environmental Responsibility: g2 ensures that recalled products are disposed of or recycled in an environmentally responsible way, diverting waste from landfills and reducing the environmental impact.
  • Minimized Brand Risk: Our recall solutions help manage the reputational risks associated with product recalls by handling the process professionally and swiftly, ensuring customer safety and satisfaction.

FREQUENTLY ASKED QUESTIONS

What types of products are eligible for your product recall program?

Our recall program is designed to handle a wide variety of products, including defective, expired, or off-spec products in categories such as food, personal care, pharmaceuticals, electronics, and more. We also handle hazardous materials and safety-related recalls.

How do you ensure regulatory compliance in the product recall process?

We adhere to all applicable regulations, including those set forth by the Consumer Product Safety Commission (CPSC), Food and Drug Administration (FDA), Environmental Protection Agency (EPA), and other relevant authorities. Our processes ensure that all products are handled according to industry standards for safety and disposal.

What happens to the recalled products once they are collected?

Recalled products are repurposed, recycled, or disposed of in an environmentally responsible manner. Non-recyclable items are managed in accordance with local and federal waste regulations.

How does your product recall program help mitigate brand risk?

By handling product recalls quickly and professionally, g2 minimizes the negative impact on your brand’s reputation. Our experience allows us to manage urgent situations in a seamless and efficient manner.

Can your product recall program handle hazardous materials?

Yes, our team is equipped to handle hazardous materials and ensure they are managed according to EPA regulations, keeping both consumers and the environment safe.

Grocery & Convenience Stores

Variety & Discount Retailers

Pharmacy

Electronics & Appliances

Ensure Safety and Compliance

Don’t let product recalls compromise your brand’s reputation or customer trust. Partner with us to manage your recalls with precision, efficiency, and environmental responsibility.

Kurt Juergens
DIRECTOR OF MASTER SCHEDULING

As the Director of Master Scheduling at g2 revolution, Kurt brings over 25 years of extensive retail, procurement, and logistics expertise to the company. Throughout his distinguished career, Kurt has successfully managed high-performing teams and cultivated lasting supplier relationships, focusing on maximizing program efficiency and end-of-life product refinement. A key member of g2’s Leadership Team, Kurt leverages his experience to optimize day-to-day operations, directs the company’s commitment to sustainable partnerships, and is the primary liaison with the sales team.

Bryon M. Lawrence
VICE PRESIDENT OF SALES & MARKETING

Bryon serves as the Vice President of Sales & Marketing at g2 revolution, where he leads a team dedicated to delivering high-quality, personalized service to clients. With over 25 years of experience in environmental services and client relations, Bryon ensures that g2’s recycling solutions meet the unique needs of each customer. His expertise lies in helping businesses implement effective recycling programs while ensuring compliance with environmental regulations. Bryon’s focus on client satisfaction and operational efficiency has made him a key player in driving g2 revolution’s customer-centric approach to sustainable waste management.

Matt Wenc
SENIOR DIRECTOR OF INFORMATION TECHNOLOGY

Matt is the Senior Director of Information Technology at g2 Revolution, where he oversees the development and management of all IT systems and the g2 IT team. He has a proven track record of designing and implementing core company software, new cybersecurity policies, and custom APIs to automate and connect systems. Matt has also spearheaded green initiatives, including the rollout of sustainable hardware and servers powered by clean renewable energy. His focus on operational efficiency and cross functional collaboration ensures that technology solutions meet the needs of every department at g2.

Lou Kuhnle
SENIOR DIRECTOR OF CLIENT ACCOUNTS

Lou is the Senior Director of Client Accounts at g2 revolution, bringing over 20 years of experience in retail environmental services. Lou holds a Bachelor of Science degree from the University of Findlay’s Hazardous Materials Management Program. Throughout his career, Lou has held key operational and sales roles at g2, where he has successfully coordinated and overseen large-scale, nationwide projects. He has developed and managed a wide range of recycling alternatives for hazardous waste and non-recyclable materials, particularly in the retail sector. Prior to joining g2, Lou worked as an Environmental Compliance Manager in the custom coating and energy industries. His deep expertise in environmental compliance and waste management makes Lou a trusted advisor to g2’s clients in navigating complex sustainability challenges.

Sandy Brunk
CHIEF OPERATIONS OFFICER

As Chief Operations Officer at g2 revolution, Sandy is responsible for overseeing the company's day-to-day operations and ensuring the smooth execution of all client programs. With extensive experience in operations management, Sandy plays a crucial role in enhancing operational efficiency and ensuring that g2’s solutions align with client needs. Her leadership has been integral in streamlining g2’s processes, ensuring client satisfaction, and optimizing resource allocation. Sandy is committed to fostering a collaborative, results-driven environment, enabling g2 revolution to consistently meet and exceed its operational goals.

Scott DeMuth, CEM
PRESIDENT

Scott serves as the President of g2 revolution, a role he has held since 2018 after a successful tenure in various positions within the company. With over 30 years of experience in environmental management, Scott is a certified environmental expert, holding a Bachelor’s Degree in Environmental Engineering from Northwestern University and an MBA from Roosevelt University. He is also a Certified Environmental Manager (CEM). Before joining g2, Scott worked as an environmental consultant advising commercial, retail, and industrial clients. His expertise includes hazardous waste management, recycling, and broader environmental strategies. Scott has also served as the Environmental Director for two national retail chains, where he oversaw environmental operations for thousands of stores. As President of g2, Scott drives strategic direction, ensuring g2 revolution remains at the forefront of sustainability and environmental innovation.