Privacy Policy

g2 revolution® LLC (g2) knows that you care how information about you is used and shared, and we appreciate your trust that we will do so in a professional manner. This notice describes our privacy policy. By visiting www.g2rev.com you are accepting the practices described in this Privacy Notice.

What Personal Information About Customers Does g2 revolution® Gather?

The information we learn from customers helps us personalize and continually improve your g2 revolution® experience. Here are the types of information we gather.

Information You Give Us

We receive and store any information you enter on our web site or give us in any other way. We use the information that you provide for such purposes as to personalize your experience (your information helps us to better respond to your individual needs), to improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you), to improve customer service (your information helps us to more effectively respond to your customer service requests and support needs), and to process transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

Automatic Information

We receive and store certain types of information whenever you interact with us. For example, like many web sites, we use “cookies,” and we obtain certain types of information when your web browser accesses g2 revolution®.

E-mail Communications

You will receive both an Order Confirmation email and a Shipping Confirmation email when purchasing items from our second life® store. The email address you provide may also be used to send you information, respond to inquiries, and/or other requests or questions. If you do not want to receive e-mail or other mail from us, please email us at helpme@g2rev.com.

Do We Use Cookies?

Yes (cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Does g2 revolution® Share the Information It Receives?

Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below and with subsidiaries g2 revolution® controls that either are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.

Third-Party Service Providers

We employ other companies and individuals to perform functions on our behalf. Examples include delivering packages, sending postal mail and e-mail, providing marketing assistance, processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.

Business Transfers

As we continue to develop our business, we might sell or buy subsidiaries or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that g2 revolution®, or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.

Protection of g2 revolution® and Others

We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Terms & Conditions and other agreements; or protect the rights, property, or safety of g2 revolution®, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice.

With Your Consent

Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.

How Secure Is Information About Me?

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

What About Third-Party Advertisers and Links to Other Websites?

Our site includes links to other web sites. Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Which Information Can I Access?

g2 revolution® gives you access to a broad range of information about your account and your interactions with g2 revolution® for the limited purpose of viewing and, in certain cases, updating that information.

What Choices Do I Have?

As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of certain g2 revolution® features. You can add or update certain information on pages such as those in the second life® store. When you update information, we may keep a copy of the prior version for our records. The “Help” feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Because cookies allow you to take advantage of some of g2 revolution®‘s essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you may not be able to add items to your Shopping Cart, proceed to Checkout, or use any g2 revolution® products and services that require you to Sign in.

Are Children Allowed to Use g2 revolution®?

Although we consider our web site to be family-friendly, g2 revolution® does not sell products for purchase by children. If you are under 18, you may use g2 revolution® only with the involvement of a parent or guardian.

Does g2 revolution® Participate in the Safe Harbor Program?

g2 revolution® is a participant in the Safe Harbor program developed by the U.S. Department of Commerce and (1) the European Union and (2) Switzerland, respectively. We have certified that we adhere to the Safe Harbor Privacy Principles agreed upon by the U.S. and (1) the E.U. and (2) Switzerland, respectively. For more information about the Safe Harbor and to view our certification, visit the U.S. Department of Commerce’s Safe Harbor web site. If you would like to contact g2 revolution® directly about the Safe Harbor program, please send an e-mail to helpme@g2rev.com.

Conditions of Use, Notices, and Revisions

If you choose to visit www.g2rev.com, your visit and any dispute over privacy is subject to this Notice and our Terms & Conditions, including limitations on damages, resolution of disputes, and application of the law of the state of Ohio. If you have any concern about privacy at g2 revolution®, please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and our Privacy Notice and the Terms & Conditions will change also. We may e-mail periodic reminders of our notices and conditions, but you should check our web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Examples of Information Collected

Information You Give Us

We collect information from you when you register on our site or place an order. When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously. You also provide information when you search for a product, place an order through g2 revolution®, provide information in your second life® store account or communicate with us by phone, e-mail, or otherwise. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. (We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.)

Automatic Information

Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type, version, and time zone setting, browser plug-in types and versions, operating system, and platform; purchase history; the full Uniform Resource Locator (URL) clickstream to, through, and from our web site, including date and time; cookie number; products you viewed or searched for; and the phone number you used to call our 800 number. We may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects), or similar data on certain parts of our web site for fraud prevention and other purposes. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. We may also collect technical information to help us identify your device for fraud prevention and diagnostic purposes.

Mobile

Most mobile devices provide users with the ability to disable location services. Most likely, these controls are located in the device’s settings menu. If you have questions about how to disable your device’s location services, we recommend you contact your mobile service carrier or your device manufacturer.

Information from Other Sources

Examples of information we receive from other sources include updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily; and credit history information from credit bureaus, which we use to help prevent and detect fraud.

Information You Can Access

Examples of information you can access easily at g2 revolution® include up-to-date information regarding recent orders; personally identifiable information (including name, e-mail, password, communications and address book) and payment settings in the second life® store.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

Your Consent

By using our site, you consent to our web site privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page. This policy was last modified on April 15, 2012

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

By email: helpme@g2rev.com

By USPS mail: g2 revolution® LLC, 800 Church St, Lake Zurich, IL 60047

By telephone: (224) 858-4583